We ship to the USA, Puerto Rico and US Virgin Islands. Our rates are as follows:
|Order Value||Standard Shipping||3 Day Shipping|
|Orders $0.00 to $9.99||$3.99||$19.99|
|Orders $10.00 to $29.99||$5.99||$22.99|
Orders $30.00 to $64.99
|Orders $65.00 to $299.99||FREE||
|Orders $300.00 or more||
Due to shipping regulations, we can not ship fragrance oils via 2 Day or Next Day Air shipping. Additionally, we can not ship Lampe Berger fragrance oils to the state of California.
We want you to be completely satisfied with your purchase. We offer a 30 day return period for unused items in their original condition and packaging to be returned for a refund or exchanged. Simply ship the item(s) back to us along with your original order information to:
Fragrance Oils Direct
2740 SW Martin Downs Blvd #334
Palm City, FL 34990
Remember to get tracking and insurance for your return package. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s) and that the refund or exchange has been processed. If a refund is requested, we will credit your credit card or original method of payment for the price paid for the merchandise returned. If you received free shipping on your original order, we will deduct a $6.99 shipping charge from the value of your merchandise returned to determine your refund amount. Please allow 72 hours for processing of returns.
On many products, such as Lampe Berger fragrance oils and Airome essential oils, we offer the option of subscribing to purchase on a weekly or monthly interval of your choice. You won't have to worry about running out of your favorite fragrance or have to waste the time ordering refills. Simply subscribe and enjoy! We will send you an email a few days prior to shipping your next subscription shipment so you can pause, remove, add or cancel items easily. You can also manage your subscriptions at anytime.
We are committed to protecting your privacy. We do not sell any of your information. At Fragrance Oils Direct, your private information is used to process your order and provide you with the best service possible. If you sign up for our email list, you will receive an occasional email offering you a special promotion on your next Lampe Berger fragrance oil refill purchase. You can unsubscribe from our email list at anytime.