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My Lampe Berger Fragrance Lamp Will Not Stay Lit, Please Help

Are you having a problem keeping your Lampe Berger fragrance lamp lit?  If so, the information below will probably help you.

First off, make sure that you are using only original Lampe Berger fragrance oils in your fragrance lamp.  Provided that is the case, the reason your Lampe Berger burner will not stay lit is probably because the wick has soaked up too much fragrance oil and has become overly saturated.  This usually occurs because of one of the following reasons:

  1. Your wick is too long for your lamp - The longer Lampe Berger 3C Burner / Wick is designed for use in taller lamps.  If you use this longer Lampe Berger 3C Burner / Wick in an average to short height fragrance lamp you may experience a problem with the burner getting too saturated and not staying lit.
  2. Your lamp is filled too high with fragrance oil - Lampe Berger recommends that you fill your fragrance lamp up to 2/3 the way full and no more.  But, in our experience filling your fragrance lamp 1/2 full with fragrance oil is better, especially if you are having this problem.
  3. Your wick needs replacement - You should replace your Lampe Berger Wick / Burner every year or 200 uses, whatever comes first.

If you are using the right length wick, original Lampe Berger fragrance oils and your burner is not in need of replacement, following these steps below will probably help get your burner working properly again.  First, remove your wick / burner from the lamp and place it somewhere safe away from children and pets to dry out for about 24 hours.  Then, make sure your fragrance lamp is no more than 1/2 full with the Lampe Berger oil.  Finally, replace your dried out wick and follow the instructions for first time use of your Lampe Berger Lamp.

In our experience this will solve your problem of the Lampe Berger burner not staying lit the majority of the time.  Give it a try, it can't hurt, won't cost you anything and will probably greatly improve your Lampe Berger usage experience. 

Lampe Berger Fragrance Oil Lamps

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  • Fragrance Oils Direct on

    Rhonda, you shouldn’t really see anything coming out of the lamp. Depending on which fragrance you choose will determine how much you smell.

  • Fragrance Oils Direct on

    Gloria, it sounds like you might need a new wick. They should be replaced after every 200 uses or each year.

  • Fragrance Oils Direct on

    Sandy, you need to make sure you are only using Lampe Berger fragrances in the lamp and not another brand. Using anything other than Lampe Berger fragrances could render the wick/burner inoperative.

  • Fragrance Oils Direct on

    Cutting the wick may have caused your issue. The design of the wick helps it to work correctly and should not be modified.


    ok I just bought new wick, cut it so it’s about 6 inches long, poured lamp oil in the pottery lamp and tried lighting. I had to keep turning the screw to get the wick to stay lit. If I left the flame for more than 30 seconds the wick would burn out. Perhaps this pottery lamb deal is a sham? My friend tried her’s and the same exact problem. It seems the wick is certainly wet enough so that shouldn’t be the problem, or is it too wet? At a loss, luckily I bought the lamp at a church sale for only $5.00.

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